Effective Date: June 01, 2023
This Refund Policy outlines the terms and conditions regarding refunds for purchases made through the website www.pocketmba.in (the “Website”) operated by FutureCrunch Consultants (“we,” “us,” or “our”).
Digital Asset Purchases
a. Refund Eligibility: Due to the nature of digital products, including pitch deck templates, PowerPoint templates, Excel worksheets, social media creatives, and other digital assets available for purchase on our Website, we generally do not offer refunds. We encourage you to carefully review the product description, previews, and samples before making a purchase decision.
b. Exceptional Circumstances: In certain exceptional cases, we may consider refund requests, such as:
- Duplicate purchases of the same digital asset.
- Technical issues that prevent proper access or usability of the purchased digital asset, despite reasonable efforts to resolve the issue.
c. Refund Process: To request a refund, please contact us within 30 days of your purchase, providing details of your order and the reason for the refund request. We will review your request and, if eligible, initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
- Web Magazine Subscription
a. Refund Eligibility: If you have subscribed to our web magazine, refunds are generally not provided for subscription fees already paid. However, if you encounter technical issues preventing access to the web magazine despite reasonable efforts to resolve the issue, please contact us, and we will assist you in resolving the problem.
- Consulting Services or Customized Products
a. Refund Eligibility: For consulting services or customized products, refund eligibility will be determined on a case-by-case basis. Please contact us to discuss your specific situation, and we will work with you to find a satisfactory resolution.
- Contact Us
If you have any questions or concerns about our refund policy, or if you need to initiate a refund request, please contact us at:
FutureCrunch Consultants
Heiley Spaces Pvt Ltd, 2nd Floor KC Arcade, Thuthiyoor Rd, Kakkanad, Kochi
Email : [email protected]
Phone : +91 80893 57695
By making a purchase through our Website, you acknowledge and agree to the terms and conditions of this refund policy.